This policy explains how contact and inquiry information submitted through the Formosa Plastics material support website may be used. The site collects only the information needed to respond to B2B inquiries, route product questions, prepare documentation requests, and support commercial communication.
Submitted forms may include your name, email, company, country, product interest, application notes, and any project details you choose to provide. Please avoid sending confidential drawings, trade secrets, or regulated personal data unless a separate agreement is in place.
Inquiry details are used to understand the product family, application condition, document requirement, sample route, and follow-up priority. Information may be shared with appropriate technical, commercial, or documentation contacts who need it to answer the request.
Records may be retained to manage ongoing conversations, quote history, product recommendations, and compliance follow-up. You may request correction or deletion of contact information where applicable by contacting the support address listed on the contact page.